Chargée de clientèle commerciale pour WCA Sales

Position objective

The role of the Trade Client Manager (TCM) is to manage the Trade relationship across a portfolio of Clients across the 5 countries within West and central Africa.  This client facing and revenue-generating role is tasked with expanding Citi’s Trade relationship and supporting our clients’ trade finance, Trade working capital and Trade Services needs. Citi’s TCM group is organized across three industry pillars, covering Industrials, Consumer & Healthcare, and Technology, Media and Telecommunications. 

Successful candidates will have an opportunity to:

  • Lead regular interactions with the senior Treasury and Procurement leadership of our Trade portfolio of companies the bank deals with within the WCA countries.
  • Build a comprehensive knowledge and understanding of trade Finance, Trade working capital  and Trade Services solutions
  • Identify opportunities and pitch Trade solutions to your portfolio of clients
  • Develop an in-depth understanding of the client’s needs and their trade flows related to both exports and imports
  • Work in a dynamic and impactful environment

Key Responsibilities:

  • Act as a trusted advisor covering Trade products
  • Originate new deals to deliver incremental growth
  • Be the primary point of contact for top ICG clients across all Trade products
  • Conduct regular client visits
  • Advise clients how they can mitigate risk and address their working capital needs through the application of Citi solutions  
  • Create and execute against client plans
  • Work in close partnership with Relationship and Banking teams
  • Negotiate legal agreements 
  • Ensure a pristine risk and control environment overseeing $100mm+ of credit facilities
  • Work on key product initiatives of the bank to enhance our clients’ experience
  • Business Travel will be required for this role (25% of total work time)

Development Value:

  • Develop industry expertise
  • Become a subject matter expert across Trade products including Trade Finance, Trade Services, and Supply Chain Finance
  • Develop extensive knowledge in credit and risk
  • Develop leadership and relationship skills
  • Build an internal network across multiple divisions of the bank

Section 4: Job Qualifications


  • Prior knowledge of Trade products, including Guarantees, Letters of Credit, Receivables Financing, Trade Loans, and Supply Chain Finance
  • Relationship management
  • Risk and Credit


  • Adept interpersonal skills to navigate across complex organizations and build relationships with clients, team members and internal partners
  • Strong project management skills
  • Ability to lead initiatives across the region with multiple stakeholders
  • Ability to develop creative and innovative solutions


  • University degree preferred
  • Post-graduate level desirable


  • Excellent written and verbal communication
  • Teamwork; a natural team player
  • Innovative and creative approach to client solutions
  • Enthusiastic, energetic, resilient
  • Self-starter with a strong work ethic
  • Adaptable to diverse working environments.




All applications must be submitted ONLINE at :